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Posted by sargesmom on 9/23/2009
BANFIELD RIPPED US OFF ON THEIR "PLANS" FOR WHICH CHARGE YOU MONTHLY AND TRAUMATIZE ANIMALS WITH UNNECESSARY TESTS. THEIR VETS POKED AND PRODDED MY GENTLE SHEPHERD FOR HOURS AND COULDN'T GET AN IV IN TO PUT HIM UNDER FOR A SIMPLE TEETH CLEANING. SO THEY SENT HIM HOME FULL OF NEEDLE MARKS WITHOUT EVEN GETTING THE CLEANING (WHICH WE PAID FOR ALREADY IN HIS PLAN)....THEN THEY STILL TRIED TO COLLECT FROM US WHEN WE STOPPED TAKING OUR PETS THERE.
Posted by boxerdoglover on 7/20/2009
i have 2 wonderful healthy dogs that have went to Banfield since birth. Yes it was a bit expensive but they offered a "Wellness Plan", for a certain fee a month. This would include all office visits, and all shots covered under the plan. Well in the event you have a emergency, this "plan" offers NO help whatsoever. My youngest dog developed a severe infection of Mastitis. Took her in and had the WORST customer service, horrible attitudes, and were charged for unnecessary tests. It was recommended to euthanize my little one!!!! She spent the night in the emergency vet, and then we took her to a NEW doctor, who gave her a fighting chance. Guess what.... she has made a HUGE comeback, and is doing extremely well. Moral of the story, they are only good for yearly shots here.