Horton's Roofing & Repair

Not Helpful

Posted by cecegabor on 3/17/2009

Tried to get an estimate twice..never called me back after being told they would call me back in the afternoon and called back again later in the evening and was told they would get back to me in an hour...never happened. Also, terrible phone ettiquette couldn't tell if I was calling a business or had misdialed and got someone's personal cellphone. I wouldn't recommend.

Response from Horton's Roofing & Repair

Posted on 4/24/2009

We do not recolect this isolated incident and we do applogize for this unprofessional manner. We do pride ourself in being prompt and courteous.In this days enconomy one can not afford to miss out on opertunities we they knock. We have discuss this issue to make sure this doesn't happen agian. We applogize again for the ill response. Thank You